Question 1

Where is Taiga Beauty™ Located

Accepted Answer

We are nestled in the Boreal Forest (Taiga) located in Fort McMurray, Alberta, Canada.

Question 2

Do you forage your ingredients?

Accepted Answer

We don't actually do our own foraging. We work to our strength creating formulations and leave the foraging to those who are really good at it. As well, Canada is huge and our ingredients are best from certain areas of the country.

We look especially for suppliers who can maintain high standards while providing the unique ingredients we are looking for. Our Chaga comes from Quebec. Our Nootka Rose and Devil's Club is from the West Coast. All are respectfully gathered.

Question 3

What is your Shipping and Delivery Like?

Accepted Answer

Free, local pickup (contactless) is available.

Unfortunately, Canada has some of the most expensive shipping anywhere! Ridiculously, I can send the same parcel to the US for less money than I can within Canada.

I apologize for this but do make sure to include free samples with most orders. If you want to try something specific and are ordering, let me know in the comments what you would like to try.

Question 4

Are you all natural?

Accepted Answer

No. We believe in "Clean" Beauty and balance our choices carefully. We like a good preservative (among) to keep things safe. Some of our choices are consumer safety like not using glass packaging for shower products. That said, our products are typically 95-98% all natural!

Question 5

Do you offer refunds?

Accepted Answer

Currently, we do not offer refunds. We are happy to provide samples if you'd like to try products ahead of a purchase. Our ingredients and shipping, however, are expensive (did I mention we are Canadian and have high shipping costs?). We just cannot afford to provide this service right now.

Question 6

Do you offer classes to make products?

Accepted Answer

Currently we do not provide classes.

FAQ

Frequently asked questions